LWS Product Support

Expert Support for Peak Performance

Every Lighthouse product is engineered for reliability and accuracy, but true peak performance comes from knowing expert support is always within reach. Our team of specialists and service professionals combines deep technical expertise with cleanroom experience… providing fast response, clear guidance, and a solutions-first approach to keep your operations running smoothly.

From initial setup to ongoing optimization, we partner with you to maximize uptime, deliver regulatory-ready accuracy, and keep your workflows efficient. Whether you need troubleshooting, calibration advice, or tailored support plans, Lighthouse delivers more than just answers, we deliver confidence and partnership, every step of the way.

Troubleshooting & Diagnosis

Quick, remote solutions to keep your cleanroom operations running seamlessly. Reach out anytime for expert problem-solving and guidance.

Calibration Services

Precise calibration from the people who know your instrument best—so you can trust every measurement. Maintain compliance, accuracy, and confidence in your results.

Repair & Maintenance

Maximize uptime, minimize downtime. Count on us to extend the lifecycle of your Lighthouse products with fast, comprehensive repairs and preventive maintenance.

Support Where You Need It

North America: Request RMA or product support from our U.S. team.

EMEA: Get direct help with calibration and product support across Europe, the Middle East, and Turkey.

Asia: Dedicated assistance throughout China, Malaysia, and Thailand.

Global Service Locations

Please select your region. 

North American Locations

European Locations

EMEA Locations

Asian Locations